Privacy Policy

This Privacy Policy describes how Bloomtowngraphics.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with Shopify, Printful, and Printify - services we use to fulfill orders.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with Shopify, Printful, and Printify - services we use to fulfill orders.

Customer support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number, or other information needed to identify your orders and address concerns or issues with service. 
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared as needed with Shopify, Printful, and Printify or shipping couriers - services we use to fulfill orders -- to provide support services to you.  

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:


Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Third Parties Who Process Your Data

Summary: To effectively run Bloomtown Graphics, we need to partner with various third parties around the world. These include our print providers that work with us to offer and fulfill products and services, shipping couriers, and also tools like Google Apps and ActiveCampaign that allow us to communicate and deliver our service to you. This section outlines who we work with, for what purposes and where you can find more information about their privacy policies.

To deliver the best possible Bloomtown Graphics experience we often have to partner with third parties to deliver services that we cannot. These include our print partners that we work with to offer products and fulfill orders, services that support our communications, both internal for our team and external when we communicate with you, tools that keep our web platform and API running, as well as services that allow us to study the use of our platform and learn how best to develop and design new features, messages and offers.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

Here are the details of our main third-party service providers, the data being collected or shared and the reason sharing is necessary.

Analytics and Marketing

Google Analytics Privacy policy

  • How you use Bloomtown Graphics
  • Data that identifies you
  • Cookies

Google Analytics is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.

Google Adwords Privacy policy

  • Data that identifies you
  • Cookies

Google Adwords is a marketing tool that allows us to reach potential users and grow the Bloomtown Graphics audience.

Facebook Inc. Privacy policy

  • Data that identifies you
  • Cookies

Facebook business tools offer a number of services including analytics and advertising that allow us to track your use of the service, prepare reports on user activity and grow BloomTown Graphics’ audience.

Pinterest. Privacy policy

  • Data that identifies you
  • Cookies

Pinterest offers a number of services including analytics and advertising that allow us to track your use of the service, prepare reports on user activity and grow BloomTown Graphics’ audience.

Integrations

Shopify, Inc. Privacy policy

  • Contact details
  • Data that identifies you
  • Contractual data
  • Data from your content and products

This integration allows us to sell our products on Shopify.

Etsy, Inc. Privacy policy

  • Contact details
  • Data that identifies you
  • Contractual data
  • Data from your content and products

This integration allows us to sell our products on Etsy.

Google, Inc. Privacy policy

  • Data that identifies you
  • How you use Bloomtown Graphics
  • Contact details
  • Data from your content and products
  • Cookies

This enables users to connect Google services like Google Drive, where images may be stored.

Communications and Research

ActiveCampaign Privacy policy

  • Contact details
  • How you use Bloomtown Graphics
  • Data that identifies you

We use this service for sending emails, managing mailing lists, and/or delivering newsletters about product updates and changes.

Google, Inc. Privacy policy

  • Contact details
  • How you use Bloomtown Graphics
  • Data from your content and products
  • Contractual data
  • Data that identifies you
  • Cookies

We use Google Suite for business for customer communications, user interaction, user research, and improving our platform and service.

Payments

Stripe, Inc. Privacy policy

  • Contact details
  • Financial information
  • Cookies
  • Contractual data

This service processes payments for us.

Paypal, Inc. Privacy policy

  • Contact details
  • Financial information
  • Cookies
  • Contractual data

This service processes payments for us.

Shopify. Privacy policy

  • Contact details
  • Financial information
  • Cookies
  • Contractual data

This service processes payments for us.

Our Print Partners

Printful. Privacy Policy 

  • Contact details
  • Financial information
  • Cookies
  • Contractual data

This service offers print-on-demand services for us.

Printify. Privacy Policy 

  • Contact details
  • Financial information
  • Cookies
  • Contractual data

This service offers print-on-demand services for us.


Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information

We do not sell personal information.

For California customers: The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more here.


Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

How can I block cookies?

You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully.You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Also, please note that where third parties use cookies we have no control over how those third parties use those cookies.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Which Specific Cookies Do We Use?

Google, Inc.

Google Analytics uses cookies allows us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on Bloomtown Graphics. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.

To opt out of being tracked by Google Analytics across all websites click here.

Facebook, Inc.

Facebook uses cookies if visitors have a Facebook account, use the Facebook Products, including their website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to visitors and to understand the information they receive about visitors, including information about their use of other websites and apps, whether or not they are registered or logged in.

To opt out of being tracked by Facebook by following the instructions here.


Your Rights

You can exercise your rights at any time by via our contact form.

You have the right to access information we hold about you

This includes the right to ask us supplementary information about:

  • the categories of data we’re processing
  • the purposes of data processing
  • the categories of third parties to whom the data may be disclosed
  • how long the data will be stored (or the criteria used to determine that period)
  • your other rights regarding our use of your data

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

You have a right to see what personal information has been shared with third parties

California Civil Code Section § 1798.83 allows users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you would like to make such a request, please contact us here.

You have the right to make us correct any inaccurate personal data about you

If after accessing your information, you believe that we have incorrect or inaccurate data, you can request us to change or correct it.

You can object to us using your data for profiling you or making automated decisions about you

We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Bloomtown Graphics service to you.

You have the right to port your data to another service

We will give you a copy of your data in CSV or JSON so that you can provide it to another service. We will not do so to the extent that this involves disclosing data about any other individual.

You have the right to be "forgotten" by us

You can do this by asking us to delete any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Bloomtown Graphics or for our compliance with relevant laws, regulations, or recordkeeping for tax purposes.

Your Rights Under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more here.


Changes to the Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us here or by mail using the details provided below:

Bloomtown LLC dba Bloomtown Graphics, P. O. Box 13682, Portland OR 97213, United States

Last updated: Nov. 16, 2021.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your state’s attorney general or the Federal Trade Commission (https://www.ftc.gov/).