Shipping Policy

Order Processing Time

Remember, all items carried by Bloomtown Graphics are custom imprints and are made to order for you. Some items take longer to print and prepare than others. Items in your order should be ready for shipping within 7-15 days after you receive an email confirming your order. You will receive another notification when your order has shipped. 

Because of worldwide disruptions in supply chain and worker shortages related to the pandemic, there may be additional delays to delivery that are outside of my control. 

Shipping Rates and Estimates

Shipping charges and delivery estimates for your order will be calculated and displayed at checkout. Some products may be offered with free shipping. 

PLEASE NOTE: Currently, I only offer shipping to the United States. I am not able to ship to other countries at this time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification that will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 business days of receiving your shipping confirmation email, please contact me here with your name and order number, and I will look into it for you.

Shipping to P.O. Boxes

I am unable to ship to P.O. Boxes at this time. 

Refunds, Returns, and Exchanges

Unfortunately, I cannot offer returns or exchanges on most purchases. I run a small operation and all of my products are custom imprints made on demand. I will gladly work with you if your item is lost in transit, or to replace it if it arrives misprinted, defective, or damaged.

For more information see my full return policy here.

If you have any further questions, please don't hesitate to contact me here.